Posted: Friday, December 12th, 2008 at 3:32 am. Filed in Dashboard, Features, HowTo.
Tags: comments, moderating, spam
Email Newsletter
Learning to Love Comment Moderation
I’ll bet you never thought you’d see the day when you looked forward to moderating your comments, but this might just be it. Comment moderation has been vastly improved, with all kinds of little tools and changes to help keep things quick and painless.
The Comments menu of your dashboard has a new, beautiful layout. Above the comments queue, you’ll see options to filter by Pending (formerly known as Awaiting Moderation), Approved, and Spam:
Below the text of each comment you’ll find action links, which let you Approve, Mark as Spam, Delete, Edit, Quick Edit, and Reply straight from the dashboard. After you’ve approved a comment, you can also Unapprove. All of these are color coded to help you move along faster than ever.
There’s also a section called In Response To, from which you can:
- Click on the number of comments displayed in the talk bubble to filter your comments view to only show comments on that post or page.
- Click the title of a post or page to go to the edit view for that post or page.
- Click on the # sign that appears next to the comment count to go to the post or page itself, on your blog.
To navigate to a specific comment on your blog, click the timestamp that displays after Submitted On.
You can batch edit comments by checking the boxes that appear next to each title. Then select the action you’d like to take from the Bulk Actions dropdown.
Comments also appear in the Discussion module on the Edit Posts screen. Action links, user info, and a comment permalink all appear here:
Action links also appear in the Recent Comments module on your dashboard, including pending comments, which display as highlighted:
Finally, you can moderate comments using keyboard shortcuts after enabling this feature under My Account > Edit Profile. Use J to go down and K to go up the rows, and use A to approve, S to mark as spam, D to delete, E to edit, and R to reply.
To learn more about what’s new in your new WordPress dashboard, check out this Support page.
Email Newsletter
December 12th, 2008 at 3:45 am
I enjoy the new comment features! Off topic… but will there be new themes for wordpress soon??
December 12th, 2008 at 8:51 pm
Keep an eye on the news blog for any updates about themes.
December 12th, 2008 at 3:55 am
I liked the new change. Is it possible to mark comments as spam based only on their ip address?
December 12th, 2008 at 2:20 pm
Yes. You can enter IPs in the Blacklist under Settings > Discussion in your dashboard.
December 12th, 2008 at 3:56 am
i really like this
December 12th, 2008 at 4:02 am
You know a great idea would be “keyboard shortcuts” in places such as these (just like in gmail)
it makes sorting a list of things _so_ much easier!
December 12th, 2008 at 2:20 pm
Keyboard shortcuts are explained at the bottom of this post. You’ll find them easy to adjust to if you’re used to using them in Gmail
December 12th, 2008 at 4:02 am
I have already discovered and played with the comment controls. I love them!!
December 12th, 2008 at 4:14 am
I am seeing a lot of folks lamenting the new changes to wordpress.com but personally I have not found anything that is a big problem, for the most part, I believe you guys have done a great job of it. the comment moderation panel is easy, straight forward, and vastly improved over the latter. It is great, and I have put it to good use here this week and it has made short work out of what used to be a pain in ……. well it wasn’t much fun.
Take two atta boys outta of petty cash for a job well done wordpress.com this is the cat’s meow.
Don Smith
December 12th, 2008 at 4:17 am
This is quick. I like this feature.
December 12th, 2008 at 4:23 am
Thank you!
December 12th, 2008 at 4:28 am
Just one question, how can I add a, for example, youtube video on my sidebar or maybe a flash embed code? The people can play and see the video without open another window. Why isn’t possible add more than one vodpod widget?
December 22nd, 2008 at 3:44 pm
Sorry, but we don’t allow Flash for security reasons. You can use the Vodpod widget to add up to five videos to your blog’s sidebar. Just checkout the settings under Widget Style for that widget.
December 12th, 2008 at 4:29 am
Still seems a bit more “engineered” rather than intuitive. The only thing I DO miss from last version was comments that ended up in Akismet separately identified as Pingbacks at the 1st screen.
Haven’t yet noticed any way to re-activate that feature.
December 14th, 2008 at 6:52 am
There’s a filter for Spam at the top of your Comments page. There’s also a handy Check for Spam button.
December 12th, 2008 at 4:31 am
Very good. Though there is so much new in this update, it is really well designed and therefore mostly understandable. There are new tricks and ponies I discover every day!
December 12th, 2008 at 4:41 am
but why do those links appear only on hovering. It’s seriously confusing. You’re learning the wrong things from vista
But great work with the interface otherwise. Have found it pretty smooth.
December 12th, 2008 at 5:41 am
thanx
awesome job, really!
December 12th, 2008 at 6:09 am
At first, it was like… where’s the? But when it was found and used several times…improved indeed. What can I say? GOOD JOB GUYS!
December 12th, 2008 at 6:17 am
Some new features of 2.7 again. Great!
December 12th, 2008 at 6:54 am
How is the “reply” used and how is it different from just posting a comment ?
December 12th, 2008 at 2:17 pm
Clicking Reply from your dashboard leaves a comment that responds to the one left on your blog, without needing to do any extra legwork.
December 12th, 2008 at 7:15 am
It’s very useful, thanks!
December 12th, 2008 at 7:16 am
Well, it helped me a lot. Thank you very much.
December 12th, 2008 at 7:38 am
is it possible to make the reply comment on the same box of original comment I’m replying too instead of it shows up as a new comment?I’m having a hard time to explain it but I hope you know what I mean.
December 22nd, 2008 at 3:49 pm
We’re working on some improvements and changes to comments and replies. Keep an eye on the news blog for developments
December 12th, 2008 at 7:51 am
This is great! The action links really makes it so much more convenient to moderate comments on a blog like mine.
December 12th, 2008 at 8:09 am
Great post, thank you
December 12th, 2008 at 8:42 am
I love the new layout, but I hate the way the IP address, URL and email are squished into the corner. I can barely tell them apart now.
December 12th, 2008 at 9:16 am
Great!
I love the keyboard shortcuts :þ
December 12th, 2008 at 9:38 am
Comment replies are not hierarchical though. It’s difficult to tell who’s being responded to :/
December 12th, 2008 at 2:50 pm
We are working to update the theme designs to display hierarchical comments. We’ll let you know as soon as they are ready!
December 12th, 2008 at 10:30 am
Yes Indeed, it has changed and I am liking it. Except it’s bit slow in IE, might some problem with my IE.
December 12th, 2008 at 2:16 pm
Try upgrading to the latest version of IE, if you haven’t already. I also suggest activating Gears through the Turbo feature to speed things up. If that doesn’t help, you may want to contact Support.
December 12th, 2008 at 11:08 am
i still don’t need to moderate.
Let the comments still original.
December 12th, 2008 at 11:30 am
Are there plans still to allow readers to vote(5 * system) on the worth of a post/comment?
December 22nd, 2008 at 3:50 pm
We’re working on some changes to comments that will be rolled out in the coming months. Keep an eye on the news blog for updates
December 12th, 2008 at 12:51 pm
Cool! WordPress 2.7 is very nice! And easy too!
December 12th, 2008 at 1:42 pm
That’s cool, thanks for the tip
Right now you can moderate this comment, lol
December 12th, 2008 at 2:31 pm
Love all the new changes – keep up the great work!!!!!!
December 12th, 2008 at 2:34 pm
It’s great to learn about all these tools that make WordPress easier to use. This is great!
December 12th, 2008 at 3:11 pm
All the changes, including comment moderation, are great! Thank you!
Andy
December 12th, 2008 at 3:28 pm
I LOVE the new changes, especially comment moderation…you guys are just the best…hands down!!
Thank you!!
December 12th, 2008 at 4:51 pm
@Sheri
Sure, we’ll wait for it. The reply system you provide is almost useless without it. i’d rather do it manually for now.
Thank You very much WordPress, you are the best
December 12th, 2008 at 5:15 pm
no more pain when moderating comments.. yeah
December 12th, 2008 at 5:27 pm
I really am loving WordPress at the moment
December 12th, 2008 at 5:52 pm
This is quick. I like this feature.Thank you.fernirosso
December 12th, 2008 at 6:16 pm
It is much easier except for one thing. The edit and delete buttons right next to each other. Only a matter of time before I deleted a comment, sure enough last night, when tired it happened. I had to copy and paste from the email notification, apologize and reply. Could those two buttons be moved apart?
December 12th, 2008 at 6:20 pm
nice idea folks!! thanks
December 12th, 2008 at 6:20 pm
the only pain is that some comments require approval even though the default setting might be set to require approval if there are 2 or more hyperlinks…when previously comments w/o links were simply posted w/o requiring approval (as determined by the settings) – is this a bug or are we missing something?
also noticed on the Dashboard that the left nav options are hidden behind the Stats graph in Firefox when the Stats module is in the top left spot
December 22nd, 2008 at 5:46 pm
That comment moderation issue was a bug, but it’s fixed now.
Please contact Support about the issue you’re describing with your dashboard.
December 12th, 2008 at 6:52 pm
I have totally loved the comment moderation. It rocks. I have liked most of the new changes and I’m not a huge fan of change. Gracias
December 12th, 2008 at 7:30 pm
I love all the new features. They’re fantastic! Thanks!
December 12th, 2008 at 7:34 pm
Very easy to use; thanks. Now, I’m waiting for the upgrade that allows comments to appear in REVERSE chronological order.
December 12th, 2008 at 8:37 pm
Wow! This is really useful! I currently sit eagerly waiting for comments to moderate!
December 12th, 2008 at 9:24 pm
On the old dashboard I could allow my regulars to post 1 link without being placed in the moderation queue.
Now, with 2.7, I see the option, yet somehow each and every time they post a link it’s held back.
I had to disable the links limit which is something I’d rather not do.
December 14th, 2008 at 7:00 am
This is a known issue. Please contact Support so we can get back to you as soon as it’s resolved.
December 12th, 2008 at 9:57 pm
Like the new features, but I’m not a great fan of the new posting format- I preferred it before!
~Bodge101~
December 12th, 2008 at 10:26 pm
Some new features of 2.7 again. Great!
December 12th, 2008 at 11:18 pm
1 of the little changes I like…
December 13th, 2008 at 12:38 am
great improvements and i really love it. btw; if there is a command to find the person with most comments in our blog would be very cool.
December 13th, 2008 at 12:58 am
my first day at wordpress and im loving it
thnx for the nice tutorial
looking fwd for development of fonts adjustment, it’s driving me crazy that i can’t change the font size/type..
thnx alot
December 13th, 2008 at 1:16 am
Love it, many thanks!
December 13th, 2008 at 2:40 am
2.7 does it again!
December 13th, 2008 at 6:58 am
i like this dashboard mode
December 13th, 2008 at 8:46 am
thanks wordpress you’ve really made my blog fantastic especially the
‘Blavatar’ there so cool!!!!
Thats all,
Chater :-]
December 13th, 2008 at 10:16 am
i love new comment moderation
December 13th, 2008 at 11:37 am
Great stuff! You guys have been reading my mind. Now, if you could just figure out a way to get shy readers to leave comments, we’d be golden. Thanks for the quality work!
December 13th, 2008 at 12:00 pm
I just love the new layout, now that I have got used to it it is much more user friendly. But, away from subject, it would be good to have a fluid 3 column theme which also has a customisable header, for me that is the only thing missing…
December 13th, 2008 at 12:02 pm
Heather, when the icon tool bar is minimized to show just the icon, it doesn’t show that there’s a comment waiting in moderation. That’s really about the only improvement I could wish for right now. Can we have an early Hanukkah present?
Otherwise, loving, loving, loving it.
December 13th, 2008 at 2:57 pm
as a newcomer to wordpress, i was most impressed to see that i could moderate comments. i have previously blogged on other sites, but never once encountered this feature and am glad to see it here!
December 13th, 2008 at 3:39 pm
That’s just about the most totally rad thing I’ve heard all week!
December 13th, 2008 at 3:54 pm
Nice but for blogs with a lot of traffi what is really needed is a “moderator only role” to allow the admin to assign the moderation tasks to others, without giving away other important rights.
Currently the “editor” setting gives too much power to somebody you just want as a moderator.
December 13th, 2008 at 4:00 pm
i don`t understand =(
December 14th, 2008 at 6:49 am
Do you have a specific question about comment moderation? Trying reading through our Support pages or contacting Support if there’s trouble with your blog or account.
December 13th, 2008 at 4:30 pm
when “reply from email” feature out?
December 23rd, 2008 at 9:37 pm
We’re reviewing the results of beta testing for this feature. Keep an eye on the news blog for any updates
December 13th, 2008 at 5:05 pm
It was a shock – but now I love it. Thanks
December 13th, 2008 at 5:36 pm
I really like it : ]
December 13th, 2008 at 8:17 pm
Love the new wordpress layout.
December 13th, 2008 at 8:32 pm
Can you make it so someone’s comments dont keep ending up in spam?
December 14th, 2008 at 6:58 am
For issues with spam, please contact Akismet.
December 13th, 2008 at 10:20 pm
Yet another great tool for my blog…..and it isn’t even Christmas yet!
THANX
December 13th, 2008 at 11:11 pm
That’s really great. Good job!
I have one question about comments – how can I see for example, which was the 5 000th comment on my blog?
December 22nd, 2008 at 8:04 pm
Your best bet is going to the Comments page and then going to the appropriate page and looking at the ID in the URL.
December 14th, 2008 at 12:35 am
Good work, well done.
When will we get threaded comments? You know, so that when someone makes a comment, you can reply to that comment and your reply appears subordinate to that comment? Rather than at the end of all the other comments?
That’d be neat. Even better than rearranging and renaming the buttons on the comment moderation page.
December 22nd, 2008 at 8:05 pm
Right. No ETA yet, but it is something we want to do.
December 14th, 2008 at 1:24 am
Parts of this is great! And it is easy. I have had nothing but problems with moderating posts with links in them. I did not have this problem before, but since the update it seems that they all need approval.
December 14th, 2008 at 7:01 am
This is a known issue. Please contact Support so we can get back to you as soon as it’s fixed.
December 14th, 2008 at 1:28 am
So much easier to moderate, love the new feature, great job guys.
December 14th, 2008 at 2:32 am
new improvements is easier than the old one..thanks wp..i’ll keep on post..
December 14th, 2008 at 4:22 am
Now we can reply to comments. THANKS!!! I was just goin to ask you that. Heather. you seem like the nicest person in WordPress… I see that you always reply to questions. THANKS!!!
December 14th, 2008 at 7:09 am
This is a handy update. It’s great being able to easily correct spelling etc on comments. Thanks
December 14th, 2008 at 8:14 am
i like this,thanks
December 14th, 2008 at 9:38 am
How about creating the option of inserting an audio file in the article that can be played directly there, just like the youtube videos (and as it is on blogspot.com)? I mean freely, because I know about this option available for money.
Thank you.
December 22nd, 2008 at 3:59 pm
Audio can only be uploaded to your Media Library after purchasing the Space Upgrade. However, you can still use the audio player on your blog by linking to an audio file hosted elsewhere. Check out this page in Support for instructions.
December 14th, 2008 at 2:55 pm
I’m wondering how I can disable the two emails I get that accompany each comment. I’d rather not get those emails.
December 22nd, 2008 at 4:00 pm
You can change your comments settings under Settings > Discussion in your dashboard.
December 14th, 2008 at 5:35 pm
Loving this
December 14th, 2008 at 7:02 pm
This is actually my favorite change that has been made recently.
December 14th, 2008 at 9:50 pm
Like the new features, but I’m not a great fan of the new posting format- I preferred it before!
December 14th, 2008 at 11:54 pm
i must say, the new comment moderation has been very efficient. deleting spam comments is fast and as well as approving comments.
(^^,) total fun
December 15th, 2008 at 5:14 am
But I’m still having trouble to moderate multiple comments at once using opera mini 4.2 phone browser (which I never experienced it with previous design before). I mean, when I approve selected comment(s), sometimes it failed to do so and those comment(s) still pending somehow. It really frustating since I often check and approve some comments from my phone, when I’m away from my PC.
December 22nd, 2008 at 8:03 pm
Sorry to hear this. We don’t officially support Opera Mini, but if you want to send an email to our support team, we can check into it.
December 15th, 2008 at 12:11 pm
It is wonderful and grate.
December 15th, 2008 at 12:14 pm
I love it grate job guys.
December 15th, 2008 at 12:20 pm
love the new outlook in appearance keep up
December 15th, 2008 at 1:43 pm
If we think a comment is more appropriated in another post, is there a simple way to move comments from a page to a post?
For example my blog has lots of different specific themes and many people send comments at the bottom of the welcome page (which is an updated static page with links towards all the topics covered) instead of sending the comments on the actual post related to the theme they are talking about. Is it possible to move their comments?
December 22nd, 2008 at 8:02 pm
Unfortunately you can’t move comments between posts.
December 15th, 2008 at 5:38 pm
falling in love with 2.7 over and over again. hehe
December 16th, 2008 at 12:38 am
Thanks for this.
December 16th, 2008 at 1:55 am
I love it, is it possible to automatically email your response to the commenter?
December 22nd, 2008 at 6:00 pm
Reply to comments via email was recently tested in a closed beta. We are looking at the results and will keep you updated on the rollout of this and other comments features on the news blog.
December 16th, 2008 at 10:27 am
Many thanks for the wonderful features!
December 16th, 2008 at 1:16 pm
I’ve always liked to Moderatore my comments! But this just makes me love it!
December 16th, 2008 at 3:41 pm
This is great! The action links really makes it so much more convenient to moderate comments on a blog like mine.
December 16th, 2008 at 5:57 pm
been thinking whether the title is a joke or your were just sarcastic. some +3 weeks ago 95 % of the comments didn’t have to be moderated and life was good (see participation blogs like wednesdaystamper.wordpress.com and others). now it’s reversed and it SUCKS big time! yes, it’s easy to moderate comments now on front of the dashboard, thanks for complicating life for people with jobs and a life away from the pc.
December 16th, 2008 at 7:13 pm
If some of your contacts are getting stuck in moderation, please contact Support.
December 16th, 2008 at 7:08 pm
If I got comments this would be lovely c:
Very clean and easy interface, great job~
December 16th, 2008 at 7:09 pm
I have already discovered and played with the comment controls. I love them!!
December 16th, 2008 at 7:55 pm
not bad not bad but im not a big fan on commenting lol
December 16th, 2008 at 9:14 pm
Thanx for all the tim WP.