Announcing 24-7 Support
It’s 10 o’clock on a Saturday. Do you know where your WordPress support team is?
Logged on and answering your questions!
Blogging on WordPress is easy, but sometimes you need a hand. Enter the Happiness Engineers, a team of support staff dedicated to answering your questions and tackling any problems you may have.
Not long ago, our team was online 9 a.m to 4 p.m. PDT to answer your questions and keep your blog running smoothly. That was lame. Soon after, we brought it up to 24-hour support, five days and week, so those across the country and across the globe wouldn’t have to wait for their answers. Better, but still lame.
The time has come for help without delay. We hereby announce 24-7 support on WordPress.com.
We’ll try our best to reply to every request within 24 hours — usually much less. How fast can we really go? Send us a request to find out (but please only if you have a question).
Cheers! And happy blogging.